Understanding Essential Functions
of a Managed Service Provider
In this week’s VPLS blog, we discuss the what, how, and why of a Managed Service Provider and the many ways an MSP can help you manage your business technology through budget-friendly IT services and solutions. Take a closer look at how your business can benefit and why you should consider employing a Managed Service Provider (MSP) to fit all your IT Service needs.
What is a Managed Service Provider?
Managed Service Providers (MSP) exist to help businesses of all sizes, take care of day-to-day activities that are normally handled by the business’ IT department. Ask any IT director in the business and they’ll tell you the workload amount on any given day can stack up pretty high, pretty quickly. Not to mention any unexpected fires that may cause the entire department to spring into action.
MSPs help alleviate IT department workloads by taking over much of the tedious, yet essential tasks, that keep the business running smoothly.
Daily or weekly IT tasks may include:
- Update and maintain daily performance of computer systems
- Respond to technical queries posed by company staff
- Draft and implement disaster recovery and solutions plans
- Test and evaluate new technology
- Implement and support new software applications
- Assistance and support related to software and hardware issues
How can my business benefit from a
Managed Service Provider?
As mentioned, MSPs can supplement an established IT department by focusing on maintaining, securing, and resolving any hardware or software issues that may arise on a day-to-day basis. MSPs are also beneficial to small businesses that do not have the budget for an entire IT department, yet still need the service and care of professionals to keep things running perfectly.
Depending on the scope and quality of the MSP, IT support may be available 24/7, assuring your business never leaves your customers in the dark. Additionally, MSPs can shield your confidential business and customer billing information by evaluating cybersecurity weaknesses and needs.
Why should I consider a MSP?
Now that we understand the importance that MSPs play in the business world, let’s take a look at why you should consider partnering up with a MSP to meet your business needs.
Consider partnering up with a quality Managed Service Provider that prides itself on customer satisfaction and is local to Orange County and Los Angeles County. VPLS offers a variety of options and flexible prices to fit all IT budget needs, with many years of experience in securing confidential data and maintaining security compliance.
Be sure to check out VPLS Managed IT Support Services or VPLS Co-Managed IT Solutions for more information. VPLS is a worldwide IT Solutions leader, located in Orange County and Los Angeles County, California. Questions or concerns? Email us and a friendly VPLS support team member will be in touch shortly!
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